If a customer is calling about purchasing/receiving BioWaveHOME unit, let them know these units have to be prescribed by a Doctor.  Ask them if they see a private doctor or a doctor at a VA or Active Military facility. 

 

Private Doctor 

  1. Create "Pain Mgmt." Ticket-this will automatically route to our pain mgmt. sales team.

 

If VA or Other 

  1. Create "Military" Ticket-this will automatically send email to RX sales team to follow up.