Buying Questions

All questions around buying a unit

How Do I Buy/Get a BioWavePRO?
If a customer is calling about purchasing/receiving BioWavePRO unit, let them know you will put them in touch with our sales department.   Create "P...
Wed, 13 Nov, 2019 at 5:55 PM
How do I reorder the Pain Relief Pads?
To order Pain Relief Pads, visit www.biowave.com. Click on Products Tab Click on BioWaveGO-BUY NOW Scroll down to bottom of page and click on Reorder Pa...
Mon, 2 Dec, 2019 at 1:07 PM
How does the technology work
In short BioWave technology is a neurostimulator that blocks the pain signal from going to your brain.  The technology is trusted by doctors and has been pr...
Wed, 13 Nov, 2019 at 6:25 PM
What is the "Go"
BioWaveGO is a wearable FDA-cleared non-opioid smarter pain blocking technology that can provide long lasting pain relief from a 30-minute treatment.  BioWa...
Wed, 13 Nov, 2019 at 6:49 PM
Qualify for monthly payments through AFFIRM
LOOK for the method of payment section, click on the AFFIRM section to see if you qualify for the $28.00/mo. based on a purchase price of $299.00 at 20% APR...
Wed, 13 Nov, 2019 at 6:50 PM
Can I use money order to purchase?
Yes, please have the consumer send money order check to our corporate address with a note reflecting mailing address.  Once the check is received we will se...
Mon, 25 Nov, 2019 at 1:07 PM
FSS contract #
 V797D-70205
Mon, 25 Nov, 2019 at 1:08 PM
Prescription Process
If a rep calls in regarding how to process a prescription, we should ask them to fax it 475-444-3400 or email it to orders@biowave.com. They should be in...
Mon, 2 Dec, 2019 at 3:28 PM
Purchase Order Question/Issue
If RX Purchasing personnel calls in regarding Purchase Order: If purchasing calls with any questions regarding their PO (purchase order), create a ticke...
Mon, 2 Dec, 2019 at 3:29 PM
Competitor Comparison
If a consumer is asking how BioWave is different or better than a "competitor name".  Please respond with the following: “I am more than happ...
Mon, 10 Feb, 2020 at 10:09 AM