Troubleshooting
The Orange blinking light means that there is a connection error somewhere between the GO unit and the Pain Relief Pads. Troubleshooting Steps: Make ...
Wed, 13 Nov, 2019 at 7:32 PM
If the customer is having trouble with the GO unit holding a charge there are a few things they can do to fix the problem. Troubleshooting Steps: Make...
Wed, 13 Nov, 2019 at 7:33 PM
BioWave Technology works for 85%-90% of the people who use it. We offer a 60 Day Money Back and are we happy to refund the customer’s money if that is how t...
Wed, 13 Nov, 2019 at 7:34 PM
BioWave Corporation warranties its products against defects in material or workmanship for a period of ONE year from the date of original purchase. If your ...
Wed, 13 Nov, 2019 at 7:36 PM
QRG (Quick Reference Guide): http://2dob2u22ug8v237au011mlyx-wpengine.netdna-ssl.com/wp-content/uploads/2019/09/BioWaveGO-QRG-190724.pdf GO Manual: h...
Wed, 13 Nov, 2019 at 7:45 PM
At the end of the 30-minute treatment the intensity immediately goes to zero, but the unit dies not turn off. It beeps 3 times at the end and then sits in a...
Wed, 13 Nov, 2019 at 7:55 PM
Once the unit is fully charged up, you have to disconnect the AC Charger from the unit before using it. The unit only runs off its battery system. If all 5 ...
Wed, 13 Nov, 2019 at 7:57 PM
Apologize for inconvenience and let the customer know we will fix asap. GO: please collect the following information from customer: 1. Where did they ...
Fri, 15 Nov, 2019 at 11:16 AM
Home Troubleshooting If Damaged/Dropped/LCD blue backlight is on, but no white characters appear: HOME UNIT Ask customer to see if LCD screen is sitting...
Mon, 25 Nov, 2019 at 1:24 PM